FAQ's

The following Frequently Asked Questions are gathered based on our surveys from the customers. To serve our client better please review and suggest us with the new questions. There are Most Frequently Asked Questions Below:
If you have other questions, please just send it to contact@Dignityleather.com.

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  • Pre Sale Questions

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

Usually 1-2 weeks. If your order hasn't arrived in the estimated delivery times, please contact our support team at contact@Dignityleather.com If your order hasn't arrived within 30 days of the date of original purchase, contact our support team for and we will be glad to refund in full on your purchase. (This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries)

You can track your order at https://www.usps.com How long will it take to receive a tracking number? It will take usually between 3-5 business days for items available in stocks

You can place an order from any country, we ship Worldwide.

Yes, all customers will receive an order number and confirmation email after placing an order.
Please contact us if you don't receive one within 24 hours.

All inquiries can be forwarded to contact@Dignityleather.com and it will be responded within 24 hours

We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and PayPal.

You can be sure that all purchases here are safe and secure SSL encryption.

Your information is discreet, and we do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
For most countries you will not have to pay customs, but it depends where are you located in the world and the Policies of your country and depends on the Quantity of the Merchandise.
Unable to find satisfactory answers ? Contact Support